Last updated: March 21, 2026
This website and platform are operated under the ZieCoins brand (ziecoins.com).
Privacy contact: legal@ziecoins.com.
This notice explains how we collect, use, disclose, and retain personal information when you visit our website, create an account, fund an account, transfer value, contact support, or otherwise use ZieCoins services.
Information you provide: name, email address, account profile details, support messages, billing and payment details submitted by you.
Transaction information: transfer references, amounts, timestamps, counterparties, and status information generated by platform activity.
Technical information: IP address, browser/device metadata, session information, and basic logs used for security and troubleshooting.
We use information to provide account features, process transfers and payment-related events, support customer requests, monitor abuse, protect users, investigate suspicious activity, and maintain service reliability.
Based on public platform content, the ecosystem is centralized and transaction activity may be traceable and reversible in specific circumstances for security and integrity reasons.
Reversal decisions are risk- and policy-based, and are generally limited to fraud, unauthorized use, or processing errors.
Depending on jurisdiction, our legal bases may include contract performance, legitimate interests, compliance with legal obligations, and consent where required.
We process data to provide services, protect users, and comply with legal obligations.
We may share information with service providers that support payments, hosting, communications, fraud prevention, analytics, and customer support operations.
We may also disclose information where required by law, court order, or valid regulatory request.
We use payment, hosting, email, and security service providers.
Your information may be processed in multiple countries depending on where service providers and infrastructure are located.
Data may be processed in other countries using standard contractual safeguards where required.
We retain information only as long as needed for business operations, dispute handling, fraud prevention, legal obligations, and recordkeeping requirements.
We retain data as needed for operations, legal compliance, fraud prevention, and disputes.
We apply administrative, technical, and organizational controls to reduce unauthorized access, alteration, disclosure, or loss of information.
No online system can be guaranteed 100% secure; users should also protect account credentials and devices.
Depending on your location, you may have rights to access, correct, delete, restrict, object, or request portability of your personal information.
To make a request, contact legal@ziecoins.com with enough detail to verify your identity and request scope.
We may update this notice from time to time. Material changes will be posted on this page with an updated effective date.
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